Privacy Policy

 

Last updated: November 2026

Terra Firma Training Futures Society ("the Society", "we") is committed to protecting the personal information of the people we work with. This policy explains how we collect, use, disclose, store and dispose of personal information, in accordance with British Columbia's Personal Information Protection Act (PIPA).

Personal information

Personal information is information about an identifiable individual, such as your name, email address or phone number.

What we collect and why

We collect personal information only when you choose to give it to us, for example when you use our contact form, email us or call us. This may include your name, email address, phone number and the content of your message. We use it to respond to your enquiry and to provide information about our programs and services. We collect only what we need for these purposes.

Website analytics

Our website may use analytics tools to understand how visitors use the site, such as which pages are visited. This information is used to improve the site and is not used to identify you. Our website host may also record basic technical information, such as your IP address, for security purposes.

Disclosure

We do not sell, rent or trade your personal information. We share it only with service providers who help us run our website and email, or where required by law.

Storage and security

Information submitted through our website is processed by our website and email providers, which may store it on servers outside Canada. We take reasonable steps to protect personal information against unauthorized access, use or disclosure.

Retention

We keep personal information only as long as it is needed for the purposes described above, or as required by law, and then dispose of it securely.

Access and correction

You may ask to see, correct or update the personal information we hold about you by contacting us.

Questions and complaints

Our Privacy Officer is responsible for the Society's compliance with PIPA. If you have a question or concern about how we handle your personal information, please contact us. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia at www.oipc.bc.ca.

Contact

Privacy Officer, Terra Firma Training Futures Society. Email: terrafirma05@gmail.com. Phone: 778-991-9530.

Updates

We may update this policy from time to time. The latest version will always be posted on this page.

Contact

 
Send us a message