Last updated: November 2026
Terra Firma Training Futures Society ("the Society", "we") is committed to protecting the personal information of the people we work with. This policy explains how we collect, use, disclose, store and dispose of personal information, in accordance with British Columbia's Personal Information Protection Act (PIPA).
Personal information is information about an identifiable individual, such as your name, email address or phone number.
We collect personal information only when you choose to give it to us, for example when you use our contact form, email us or call us. This may include your name, email address, phone number and the content of your message. We use it to respond to your enquiry and to provide information about our programs and services. We collect only what we need for these purposes.
Our website may use analytics tools to understand how visitors use the site, such as which pages are visited. This information is used to improve the site and is not used to identify you. Our website host may also record basic technical information, such as your IP address, for security purposes.
We do not sell, rent or trade your personal information. We share it only with service providers who help us run our website and email, or where required by law.
Information submitted through our website is processed by our website and email providers, which may store it on servers outside Canada. We take reasonable steps to protect personal information against unauthorized access, use or disclosure.
We keep personal information only as long as it is needed for the purposes described above, or as required by law, and then dispose of it securely.
You may ask to see, correct or update the personal information we hold about you by contacting us.
Our Privacy Officer is responsible for the Society's compliance with PIPA. If you have a question or concern about how we handle your personal information, please contact us. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia at www.oipc.bc.ca.
Privacy Officer, Terra Firma Training Futures Society. Email: terrafirma05@gmail.com. Phone: 778-991-9530.
We may update this policy from time to time. The latest version will always be posted on this page.